Returns

Last updated: September 2026

This page outlines our returns policy. Please review it before placing an order. Placing an order indicates that you agree to the terms below.

All Sales Final

We don't accept returns, exchanges, or refunds.

These are personal care products. Once a bar leaves us, we can't verify it's in the same condition — so for hygiene reasons, every sale is final.

California law specifically exempts personal care products that cannot be resold for health reasons from the standard return mandate.

Damaged or Incorrect Items

If your order arrives damaged, melted in transit, or differs from what you ordered, please contact us within 7 days of delivery with a photo of the issue. We will send a replacement at no charge. The original item does not need to be returned.

Cancellations

Orders ship Monday through Friday. To cancel an order, please contact us as soon as possible after purchase. Once an order has shipped, it can no longer be cancelled.

Updates

This policy may change. The version dated at the top of this page applies. The version in effect when your order was placed governs that order.

Contact

Email: hello@seaflamingo.com
Business: Sea Flamingo LLC
Location: Bay Area, California, USA